These Terms of Service (“Terms”) govern your access to and use of the Sportsversity website, mobile applications, live classes, recordings, Practice Labs and related services (together, the “Services”). Please read them carefully. By creating an account, enrolling, purchasing or using the Services you agree to these Terms, our Privacy Policy and the policies linked in them.
1. Who we are
The Services are provided by DK Panchal Group (a partnership firm), operating the brand “Sportsversity”, Ahmedabad, Gujarat, India (“Sportsversity”, “we”, “us”). Contact: info@sportsversity.co.
2. Acceptance and eligibility
- You must be at least 18 years old to create an account and contract with us. A person under 18 may use the Services only through an account created and supervised by a parent or lawful guardian, who accepts these Terms on the minor's behalf and gives verifiable consent for processing the minor's personal data.
- You confirm that the information you provide is accurate and that you are legally able to enter into a binding contract under the Indian Contract Act, 1872.
3. Your account
- One account is for one learner. You must not share your login, class links, recordings or materials with anyone else.
- You are responsible for activity on your account and for keeping your sign-in methods secure. Tell us immediately at info@sportsversity.co if you suspect unauthorised access.
- You may delete your account at any time from your profile on the website or app. Some records are retained as described in the Privacy Policy.
4. Programmes and classes
- Programmes are delivered live online unless stated otherwise. Schedules, session order, faculty and curriculum may be changed to maintain quality or for reasons beyond our control. We will tell you about material changes in advance where reasonably possible.
- We may reschedule a session. If a batch is postponed by more than 30 days, the remedies in the Refund & Cancellation Policy apply.
- No outcome guarantee. Sportsversity does not guarantee employment, internships, selection, sponsorship, endorsements, income, admission to any institution or any other outcome. Game Day panels and guests act independently and any opportunity they offer is at their sole discretion.
5. Practice Labs and Labs Pass
- Practice Labs are AI-assisted practice tools. Some labs are free for signed-in users; others require an active Labs Pass or a running programme enrolment.
- A Labs Pass gives access for the period purchased (for example 30 or 365 days) from the date of payment. It does not renew automatically unless you expressly opt in to a recurring plan when that option is offered.
- Fair use limits apply to AI usage per day to keep the service available to everyone. See the AI & Practice Labs notice.
6. Fees, payments and taxes
- Prices are shown in Indian Rupees and are inclusive of applicable GST unless stated otherwise. A tax invoice is available on request.
- Payments are processed by Razorpay Software Private Limited, a regulated payment aggregator. We do not receive or store your card, UPI PIN or bank credentials.
- EMI options are provided by your bank or lender on their own terms; Sportsversity is not a lender.
- Coupons and scholarships are subject to their stated conditions, have no cash value and cannot be combined unless stated.
- If a payment is debited but your access is not activated, contact us with your order ID. Our systems also reconcile payments automatically.
7. Cancellations and refunds
Cancellations and refunds are governed by the Refund & Cancellation Policy, which forms part of these Terms.
8. Certificates
On meeting the completion criteria of a programme, you receive a Sportsversity certificate of completion. It is issued by Sportsversity alone. It is not a degree, diploma or government-recognised qualification and is not issued, endorsed or accredited by any university, board, council or government body. See the Certificate Policy.
9. Recordings and consent
- Live classes are recorded and made available to enrolled learners and assigned staff for learning, quality and safety purposes. By joining a class you consent to being recorded, including your name, voice, video (if your camera is on) and chat messages.
- Keep your camera off if you do not wish to appear on video. Recordings are not published publicly without your separate consent.
- You must not record, download, screen-capture or redistribute classes or recordings.
10. Intellectual property
- All course content, recordings, frameworks, templates, software, design, logos and the Sportsversity name and marks are owned by Sportsversity or its licensors and faculty, and are protected by the Copyright Act, 1957, the Trade Marks Act, 1999 and other laws. You receive a limited, personal, non-transferable, revocable licence to use them for your own learning while your access is active.
- Your submissions remain yours. You grant Sportsversity a non-exclusive, royalty-free licence to store, review, assess and display them to faculty, mentors and judges for delivering the programme. We will ask your permission before using your work in marketing.
11. Acceptable use
You agree to follow our Code of Conduct. You must not: harass, abuse or discriminate against anyone; impersonate others; upload unlawful, infringing or harmful content; attempt to breach security, scrape, reverse engineer or overload the Services; misuse AI tools to create deceptive, defamatory or harmful content; or use the Services for any unlawful purpose.
12. Faculty, mentors and judges
Faculty, guest faculty, mentors and judges are engaged as independent professionals under separate agreements. Views they express are their own. Staff accounts are for teaching purposes only and are subject to confidentiality and data protection obligations.
13. Third-party services
The Services use third-party providers such as Google (Firebase, Google Cloud, Vertex AI, Meet), Zoom, YouTube, Razorpay and Expo. Your use of those services may also be subject to their terms. We are not responsible for outages or acts of third parties outside our reasonable control.
14. Disclaimers
- Content is educational and general in nature. It is not medical, physiotherapy, nutritional, psychological, legal, tax or investment advice. Consult a qualified professional before acting on such matters. Practice Labs output is generated by AI and may be inaccurate or incomplete.
- To the extent permitted by law, the Services are provided “as is” and “as available” without warranties of uninterrupted or error-free operation.
15. Limitation of liability
To the maximum extent permitted by law, Sportsversity is not liable for indirect, incidental, special or consequential losses, or loss of profits, opportunity or data. Our total liability for any claim relating to the Services is limited to the amount you paid us for the specific programme or pass giving rise to the claim in the 12 months before the claim. Nothing in these Terms limits liability that cannot be limited under applicable law, including your rights under the Consumer Protection Act, 2019.
16. Indemnity
You agree to indemnify Sportsversity against claims and losses arising from your breach of these Terms, your content, or your misuse of the Services.
17. Suspension and termination
We may suspend or terminate access for breach of these Terms or the Code of Conduct, non-payment, fraud, or to comply with law, after giving you notice and an opportunity to respond where reasonably possible. Where termination is for serious misconduct, fees may be forfeited to the extent permitted by law.
18. Changes to these terms
We may update these Terms. Material changes will be notified by email or in-app at least 7 days before they take effect, except where a change is required by law. Continued use after the effective date means you accept the updated Terms.
19. Governing law and disputes
These Terms are governed by the laws of India. Subject to your statutory rights as a consumer, courts at Ahmedabad, Gujarat have exclusive jurisdiction. We encourage you to raise any issue with us first through the grievance process, which we aim to resolve amicably.
20. Contact and grievances
Email info@sportsversity.co. For complaints, see Grievance Redressal.